Aspire Health Partners, Inc. Issues Notice of Security Incident
Aspire Health Partners, Inc. recently experienced a security incident which may have affected the information of certain individuals, including former patients of Aspire Health Partners, Inc.’s founding partner, Center for Drug Free Living. Aspire Health Partners, Inc. has since worked diligently to determine what happened and what information was involved as a result of this incident.
On or about March 28, 2023, Aspire Health Partners, Inc. was alerted that an individual may have gained unauthorized access to an Aspire Health Partners, Inc. binder that contained log files related to the storage of patient records, dated 2006 – 2007. We promptly launched an investigation, engaged a national data privacy firm to assist in assessing the scope of the incident and took steps to mitigate the potential impact to our community.
The elements of personal information contained therein may have included: names, medical record numbers, dates of services and treatment program names. Additionally, Social Security numbers, dates of birth, and discharge dates of certain individuals may have been impacted. As of this writing, Aspire Health Partners, Inc. has not received any reports from individuals of related misuse, identity theft or fraud since the date of the incident. As data incidents are increasingly common, Aspire Health Partners, Inc. encourages you to always remain vigilant, monitor your accounts, and immediately report any suspicious activity or suspected misuse of your personal information.
Aspire Health Partners, Inc. mailed notification letters to potentially affected individuals on June 12, 2023. The letters included additional information about what occurred, outlined the personal information that was potentially impacted, and provided a toll-free number that individuals can call to learn more about the incident. The call center can be reached at 1-800- 939-4170, and is available Monday through Friday, 9 am – 9 pm Eastern Time.
Aspire Health Partners, Inc. understands the inconvenience or concern that this matter may cause and remains dedicated to ensuring the privacy and security of information within its control.
Steps Individuals Can Take to Protect Personal Information
Under U.S. law, a consumer is entitled to one free credit report annually from each of the three major credit reporting bureaus, Equifax, Experian, and TransUnion. To order your free credit report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. You may also directly contact the three major credit reporting bureaus listed below to request a free copy of your credit report.
Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost. An initial fraud alert is a one-year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit. If you are a victim of identity theft, you are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should you wish to place a fraud alert, please contact any one of the three major credit reporting bureaus listed below.
As an alternative to a fraud alert, consumers have the right to place a “credit freeze” on a credit report, which will prohibit a credit bureau from releasing information in the credit report without the consumer’s express authorization. The credit freeze is designed to prevent credit, loans, and services from being approved in your name without your consent. However, you should be aware that using a credit freeze to take control over who gets access to the personal and financial information in your credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application you make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, you cannot be charged to place or lift a credit freeze on your credit report.
- Full name (including middle initial as well as Jr., Sr., II, III, etc.);
- Social Security number;
- Date of birth;
- Addresses for the prior two to five years;
- Proof of current address, such as a current utility bill or telephone bill;
- A legible photocopy of a government-issued identification card (state driver’s license or ID card, etc.); and
- A copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft if you are a victim of identity theft.
Should you wish to place a fraud alert or credit freeze, please contact the three major credit reporting bureaus listed below:
Credit Report Services
Equifax Fraud Alert
P.O. Box 105069
Atlanta, GA 30348-5069
Equifax Credit Freeze
P.O. Box 105788
Atlanta, GA 30348-5788
Experian Fraud Alert
P.O. Box 9554
Allen, TX 75013
Experian Credit Freeze
P.O. Box 9554
Allen, TX 75013
TransUnion Fraud Alert
P.O. Box 2000
Chester, PA 19016
TransUnion Credit Freeze
P.O. Box 160
Woodlyn, PA 19094
Individuals may further educate yourself regarding identity theft, fraud alerts, credit freezes, and the steps you can take to protect your personal information by contacting the consumer reporting bureaus, the Federal Trade Commission, or your state Attorney General. The Federal Trade Commission may be reached at: 600 Pennsylvania Avenue NW, Washington, DC 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. You can obtain further information on how to file such a complaint by way of the contact information listed above. You have the right to file a police report if you ever experience identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft, you will likely need to provide some proof that you have been a victim. Instances of known or suspected identity theft should also be reported to law enforcement and your state Attorney General. This notice has not been delayed by law enforcement.